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Gift Card Terms and Conditions
GIFT CARD TERMS AND CONDITIONS
1. Gift Card - an electronic merchandise voucher, entitling the User to redeem it at Salons and on the Online Store www.mensahome.eu.
2. PIN - a 4-digit code located on the back of the plastic card, a password used for Gift Card authorization.
3. Salon - physical store of the Mensa Home network located in the territory of the Republic of Poland. The list of Sales Salons can be found on the website www.mensahome.eu under the "Our Salons" tab.
4. Online Store - an online store operated at the address www.mensahome.eu.
5. Goods - products offered for sale at Salons and on the Online Store.
6. Publisher - MH DISTRIBUTION GROUP Sp. z o. o. with its registered office in 64-100 Leszno, ul. Słowiańska 22, the publisher of the Gift Card.
7. Purchaser - a person who acquires the Gift Card in exchange for providing funds to the Publisher.
8. User - the holder of the Gift Card, presenting it for redemption at Salons or through the website www.mensahome.eu.
9. Terms and Conditions - these Terms and Conditions specifying the rules and conditions for the acquisition and redemption of Gift Cards.
GENERAL
1. The Gift Card can be acquired at physical Mensa Home Salons or on the website www.mensahome.eu.
2. The Publisher undertakes to provide the Purchaser with the Gift Card and accept it for redemption at Mensa Home Salons and on the Online Store.
3. In order to activate the Gift Card, the Purchaser undertakes to provide the Publisher with funds in an amount equal to the nominal value of the Gift Card.
4. The minimum value of the Gift Card is 50 Polish złoty gross.
5. The purchase of the Gift Card can be made with cash, debit card, or bank transfer.
6. The Gift Card cannot be purchased using another Gift Card or purchase voucher, e.g., Sodexo.
7. The Gift Card is not exchangeable for cash.
8. The purchase of the Gift Card is not eligible for any discounts or rebates.
9. The Publisher is not responsible for the loss, damage, or use of the Gift Card by a third party.
10. The Publisher accepts for redemption only active and undamaged Gift Cards.
11. Only one Gift Card can be used at a time.
12. Gift Cards are active for a period of 12 months from the date of their acquisition.
13. Upon activation of the Gift Card, the Purchaser will receive a confirmation printout of the Gift Card issuance.
ACTIVATION
Activation of the Gift Card takes place at Mensa Home Salons at the moment of funds transfer by the Purchaser. In the online store, activation occurs at the time of placing an order (and its payment).
RULES FOR USE IN PHYSICAL STORES
1. The Gift Card can be redeemed only after activation.
2. The Gift Card can be used only once.
3. If the value of the purchased goods exceeds the current nominal value of the Gift Card, the User is required to pay the price difference in cash, by debit card, or bank transfer.
4. If the value of the purchased goods does not exceed the nominal value of the Gift Card, the purchase cannot be completed.
5. The PIN code is necessary to redeem the Gift Card.
6. The Gift Card cannot be reloaded.
7. The Publisher has the right to refuse the redemption of the Gift Card in case of:
a. expiration of the Gift Card validity period;
b. lack of sufficient funds on the Gift Card relative to the price of the ordered Goods;
c. damage to the Gift Card preventing data readability;
d. lack of telecommunication connection with the server.
8. In physical stores, there is no possibility of returning Goods.
RULES FOR USE IN THE ONLINE STORE
1. The Gift Card can be redeemed only after activation.
2. To use the Gift Card, the User must add products to the cart, choose the payment and delivery method. Then, in the "Use gift card" section, fill in the required fields with the card number and PIN and accept by clicking the "Use card" button.
3. The value of the cart will be reduced by the value on the Gift Card.
4. If the value of the purchased goods exceeds the current nominal value of the Gift Card, the User is required to pay the price difference through traditional bank transfer, using an external payment operator like PayU or BlueMedia, or with cash on delivery to the courier.
5. If the value of the purchased goods does not exceed the nominal value of the Gift Card, the remaining balance will be forfeited.
6. The Gift Card can be used only once.
7. Only one gift card can be used per order.
8. In case of returning goods purchased using the Gift Card, the refund will be issued on a new Gift Card for the value of the returned goods.
9. The Publisher has the right to refuse the redemption of the Gift Card in case of:
a. expiration of the Gift Card validity period;
b. lack of telecommunication connection with the Publisher's server.
SETTLEMENTS AND COMPLAINTS
1. The User has the right to check the value and validity period of the Gift Card at any Mensa Home Salon or via email: sklep@mensahome.eu.
2. All complaints will be processed by the Publisher within 14 days from the submission of a written complaint by the User. The complaint form is available at Salons and on the Online Store's website.
PERSONAL DATA PROTECTION
1. The administrator of personal data is MH DISTRIBUTION GROUP Sp. z o. o. with its registered office at ul. Słowiańska 22, 64-100 Leszno, hereinafter referred to as the Administrator.
2. The legal basis for data processing is Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) - GDPR.
3. Commercial information is sent based on:
a. the Act of 18 July 2002 on the provision of electronic services (Journal of Laws of 2020, item 344);
b. the Act of 9 December 2019 on telecommunications law (Journal of Laws of 2022, item 1648).
INFORMATION CLAUSE
Pursuant to Article 13(1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) - GDPR, the administrator of personal data is MH DISTRIBUTION GROUP Sp. z o. o. with its registered office in Leszno, ul. Słowiańska 22, 64-100 Leszno, hereinafter referred to as the Administrator.
1. The Administrator will process personal data in the following
scope:
a. telephone contact and via email regarding matters related to the implementation of the agreement - the legal basis for such data processing is Article 6(1)(a) of the GDPR, which allows the processing of personal data based on voluntarily given consent;
b. processing of personal data for marketing purposes, including promoting products and services offered by the data Administrator - the legal basis for such data processing is Article 6(1)(a) of the GDPR, which allows the processing of personal data based on voluntarily given consent;
c. execution of the agreement - the legal basis for such data processing is Article 6(1)(b) of the GDPR;
d. issuing an invoice and fulfilling other obligations arising from tax law provisions, such as storing accounting documentation for 6 years - the legal basis for such data processing is Article 6(1)(c) of the GDPR, which allows the processing of personal data if such processing is necessary for the Administrator to fulfill obligations arising from legal provisions;
e. establishing, investigating, or defending against claims - the legal basis for such data processing is Article 6(1)(f) of the GDPR, which allows the processing of personal data if the Administrator pursues a legitimate interest (in this case, the interest is having personal data that will allow establishing, investigating, or defending against claims);
f. archival and evidentiary purposes - for the purpose of securing information that may serve to prove facts of legal significance. The legal basis for such data processing is Article 6(1)(f) of the GDPR, which allows the processing of personal data if the Administrator pursues a legitimate interest (in this case, the interest is having personal data that will allow proving certain facts related to the implementation of the agreement, e.g., if a state authority demands it).
2. Providing personal data is voluntary, but not providing them may prevent the Party from fulfilling the provisions of the regulations.
3. Individuals whose personal data are processed by the Administrator have the right to:
a. access their personal data and obtain a copy of the processed personal data;
b. correct their inaccurate data;
c. request the erasure of data (the right to be forgotten) in the circumstances specified in Article 17 of the GDPR;
d. request the restriction of data processing in cases specified in Article 18 of the GDPR;
e. object to data processing in cases specified in Article 21 of the GDPR;
f. transfer the provided data, processed in an automated manner.
g. lodge a complaint with the supervisory authority (UODO, ul. Stawki 2, Warsaw).
4. MH DISTRIBUTION GROUP Sp. z o. o. with its registered office in Leszno, ul. Słowiańska 22, 64-100 Leszno has appointed a data protection officer who can be contacted in case of any doubts regarding the processing of personal data (email: inspektor.danych@mensahome.eu).
5. Recipients of personal data include, among others, service providers supplying the Administrator with technical solutions and organizational management, entities providing legal and advisory services, and entities assisting the Administrator in recovering due claims.
6. Personal data may be disclosed to appropriate recipients, in particular institutions authorized to control the activities of the administrator or entities authorized to obtain personal data based on separate legal provisions.
7. In connection with the occurrence of data processing entrustment between companies of the capital group under Article 28 of the GDPR, appropriate data processing entrustment agreements have been concluded:
a. MH Distribution Group - Mensahome.Com
b. MH Distribution Group - MH Ren Poland
c. MH Distribution Group - MH 3200
d. MH Distribution Group - MH 7100 Poland
e. MH Distribution Group - MH Gdy Poland
f. MH Distribution Group - MH Kat Poland
g. Mensahome.Com - MH Distribution Group
h. MH 3200 - MH Distribution Group
i. MH Gdy Poland - MH Distribution Group
j. MH Ren Poland - MH Distribution Group
k. MH Kat Poland - MH Distribution Group
l. MH 7100 Poland - MH Distribution Group
8. Data will be processed and stored for the entire duration of the agreement and the time necessary for its settlement. Universal legal regulations may extend these periods. After the aforementioned periods have expired, personal data will be deleted or anonymized.
FINAL PROVISIONS
1. The gift card is non-refundable.
2. By providing funds to the Publisher and receiving the Gift Card, the Purchaser declares that they have read these Terms and Conditions.
3. The issuance of the Gift Card does not constitute a sale subject to value-added tax in the meaning of the relevant tax provisions.
4. The gift card is not a payment card or an electronic money instrument.
5. The Publisher has no claims in case of loss, damage, or theft of the Gift Card after its activation.
6. The Publisher reserves the right to change the Terms and Conditions without specifying the reason.
7. The Publisher reserves the right to suspend or terminate the program without specifying the reason.
